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Customer Service

Returns


If you are dissatisfied with one of our inventory based products such as our Pet Perennials Kit you can return your item for a full refund.  A refund will be issued once the returned item has been received.  Please call 1-855-573-3887 or email admin@cherishedones.net to begin the process. 

Our "Custom" Pet Perennials product is not able to be returned.  However, if you are dissatisfied with the finished product for any reason for which we are able to control, there are two options available.  Please access the PDF to learn more about Pet Perennials Return Policy. 

Pet Perennials Return Policy Pet Perennials Return Policy (94 KB)

            

Seed Pack Replacement


To replace a seed pack for your Pet Perennials Kit that has passed its sell by date, please complete the following form. A fresh seed pack will be mailed to you shortly.

Seed Pack Replacement Form

Customer Service Request

 


If you would like to contact Customer Service regarding shipping or returns, please use the following form.  Someone from our team will contact you within 24 hours.

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P.O. Box 8034 Pittsburgh, PA 15216

info@cherishedones.net

1-855-573-3887